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SCFHS launches the “HAYAD” Service to Do Justice to Complainants

The Saudi Commission for Health Specialties has announced the launch of the "HAYAD" electronic grievance service, which is concerned with reviewing the final decisions issued by the SCFHS towards health practitioners or trainees in the SCFHS's programs or institutions benefiting from the SCFHS's services. The SCFHS's Director of Media Department and the official spokesperson, Fahd Al-Qathami, explained that the service is dedicated to considering the objections of the grievants against any decision electronically in order to facilitate the procedures of those wishing to apply for cancellation or amendment of a final decision issued against them. Such decisions include classification, professional registration, or a decision to refuse admission to training programs, as well as other final decisions issued by SCFHS. He added that the service requires the issuance of a final decision by SCFHS against the complainant, he/she has objected to the final decision with the SCFHS's competent department, the applicant is directly related to the final decision, there is no pending case in court based on the same subject of the grievance, and that there not court ruling issued against the applicant on the same subject matter of the grievance. He also stressed that the "HAYAD" service considers the legality of the request after completing its documents, and then submits it to the permanent committee to consider grievances, which is a neutral committee in accordance with the of grievances regulation published on the SCFHS's website.


50 Trainees in Saudi Specialty Certificate Program Begin Leadership Journey

50 trainees in the Saudi Specialty Certificate Program have begun their training journey in the "Mulhem" program launched by the Saudi Commission for Health Specialties in order to create health leaders and enable them to possess the fundamentals for change and inspiration, as well as the ability to positively influence the domain of health.   The "Mulhem" program, which is supervised by the SCFHS's Executive Administration for Academic Affairs and implemented by the Health Leadership Academy, is the very first program to empower trainees in the Saudi Specialty Certificate, diplomas and fellowships programs. It seeks to provide trainees with intensive doses of the various leadership skills and competencies necessary to lead health teams, with 40 hours of in-person and remote training over a period of four months.   Through the "Mulhem" program, SCFHS seeks to make a qualitative and valuable leap at the level of trainees of the Saudi Specialty Certificate, diploma, fellowship programs and general specialties. This is represented in developing future leaders in the health sector who are qualified and capable of leading successfully.   The program is divided into different tracks, including: the future leaders track, the trainees' leadership seminars track, and the leadership seminars track. These tracks contain conferences, a series of seminars and specialized training sessions. All these tracks end with the last track “Horizon”, which is a supporting training journey with virtual conferences, in-person seminars, orientation sessions, projects and leadership tasks.   During the trainee’s journey in the “Mulhem” program, they learn about the competencies, skills and behaviors necessary for leadership at the individual level. They also work on identifying strengths and weaknesses, developing an individual improvement plan, and comparing different leadership styles and the roles used to lead health teams. Furthermore, they practice effective communication skills, ways to increase leadership impact, health care quality fundamentals, and patient safety principles. Moreover, they exercise translating knowledge to increase responsibility and improve patient-centered care, as well as establishing a strategy for health practitioner wellbeing and continued growth.

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