The Saudi Commission for Health Specialties has launched the "Tawasl" electronic service, to provide distinguished services to care for health practitioners to receive their comments and suggestions.
The Authority explained that this service, which is supervised by the Department of Health Care Practitioners, is part of a number of programs that will be provided. The website will be provided through the website and will allow health practitioners to solve their problems and answer their queries in record time instead of traditional methods. The use of "Tawasl" is to visit the TRA website and enter the service via the "Etisalat" icon on the home page. The user will receive a welcome message to view its content and choose a "new request" through which personal data will be filled. Follow-up requests, technical issues, notes and suggestions, with the possibility of placing the attachments with the application. The beneficiary will then receive an email containing an application number that must be kept for follow-up.
The Commission called on the users to carefully consider the data in order to ensure the quality of the service and to properly fill the data with the need to use a special e-mail for each practitioner.
This step comes within the new services for the care of customers provided by the Department of Health Care Practitioners in accordance with the strategic plan of the Authority, which stressed the need to provide distinguished services to the beneficiaries to improve the medical sector and facilitate the procedures and transactions of health practitioners and listen to complaints and proposals and take them, and expand cooperation between the " Serves the health system.
The Health Care Department seeks to provide several services and programs to enhance communication between the Authority and its beneficiaries and to open channels of communication with health practitioners and to listen to proposals for the development of mechanisms of action.